The last 48 hours of being involved with this site has been nothing short of amazing. Yesterday I spent the morning over at Sherwood Honda, located in Sherwood Park. Admittedly, my ’02 Honda Civic (soon to be for sale) was having its first issue (a belt was…unbelting) so it was in for repairs. While the mechanics were beltifying my Civic, I was fortunate to meet with salesman Russell, who walked me through a few options for my soon-to-be-expanding family (6 weeks away!).
While I made my first foray into new car ownership, I test drove a 2011 Honda Pilot, which is a vehicle big enough to fit my entire history of previous car ownership (a Topaz, a Firefly, and a Civic) in each row of seating but at the same time, it felt like I was driving my Civic.
Here’s the kicker, and the difference between the types of companies we’re attracting and the types of businesses that are out there. After I chatted (not bought, just chatted) with Russell, he brought the owner (his name is Merv) down to meet me. Can you do that at a big franchise or a multinational company? A few years ago, I bought a computer and every time it broke down (which was often), I had to call India to get help. But here, the owner takes time out of his day and talks to me. I got to learn the family history of salesman Russell. I also was freely given insight as to how Merv runs his business. It is an absolutely fantastic family-run business.
And Merv’s not scary, nor is he a liquid-smooth salesman. His name is Merv, after all.
Some would call that an inefficient way of doing business. Too much personal investment, not enough sales. I call it meeting the quality of Alberta.
More stories like this to come over the next few days…it’s been an incredible experience meeting many small and local business owners. Continue to watch the blog for stories of Albertans bringing you better pancakes, incredible snowboard films, and the challenge that has been thrown down by Alberta-based coffee shops.
It’s all right here in Alberta.